29. Growth Hub
Note (Sep 2026): Growth Hub / sidebar Leads is temporarily hidden from the app. Lead capture on Meta channels may still run in the background; the Growth Hub UI is not shown.
When available, Growth Hub helps follow up on Messenger and Instagram conversations and captured leads for Business and Omni Pro workspaces with Meta connected.
29.1 Unified Inbox Beta
Unified Inbox covers Email plus connected chat channels. In Conversation, each channel is a peer sidebar item and appears only after it is connected. Pick a channel in the sidebar to filter; ask makeo Agent (or iMessage makeo) to search across channels.
Chat channels use a conversation card list with time filters and search. Open a card to reply in that channel; the composer also supports Ask makeo…. Email keeps the classic mailbox layout. Support requests show an amber indicator until you mark Done, resume AI, or reply manually.
From Unified Inbox you can filter by channel and time, search within the selected channel, reply directly, and mark support requests Done. Channel auto-reply is managed under makeo Agent → AI. When a visitor asks for a human (any language), AI pauses on that thread; a manual reply also pauses AI on Meta threads.