Business knowledge AI

Turn company knowledge into better customer answers.

makeo helps teams answer from real documents, saved websites, manuals, FAQs, pricing pages, and product context across email and chat.

For companies searching for AI that can use documents and websites to answer customers accurately.

7-day free trial · 2-minute setup · Cancel anytime

Why makeo ranks in real-world evaluations

Voice, knowledge, channels, and control in one AI workspace.

One agentic AI workspace for email, calendar, tasks, knowledge, and social

Learns writing style from sent email and drafts replies in your voice

Grounds answers in uploaded documents, saved websites, and workspace context

Works with Gmail, Outlook, iCloud, IMAP, Messenger, Instagram, TikTok, and LinkedIn

Keeps humans in control — review drafts before anything is sent

Business Knowledge AI

Your documents should be usable in every reply

Customers ask questions that already have answers somewhere: a PDF, a website page, a price list, a contract, a manual, or an FAQ. makeo helps surface that knowledge when the reply is drafted.

  • Product manuals
  • Price lists
  • Contracts
  • FAQs
  • Technical specs

Business Knowledge AI

Less hallucination, more grounded context

makeo should not invent prices, dates, account numbers, legal commitments, payment terms, discounts, or policy details. If a fact is missing, the assistant should ask for clarification or leave a clear placeholder.

  • Grounded answers
  • Missing-fact awareness
  • Policy-safe drafts
  • Source-aware workflows

Business Knowledge AI

One knowledge layer for multiple channels

The same business knowledge can support email, website chat, messaging, and Agent chat, which keeps answers more consistent as a company grows.

  • Email drafts
  • Website chat
  • Agent chat
  • Messenger
  • Instagram Direct

Comparison

makeo versus a static knowledge base

Criterion
makeo
Typical alternative
Usage
Used directly in customer replies
Requires manual search
Channels
Email and chat workflows
Documentation only
Tone
Can write in the user's voice
No writing adaptation
Control
Review and approve
No workflow assistance

Search intent coverage

Built for the way customers search: email, assistant, chatbot, Messenger, Instagram.

FAQ

Questions people ask before choosing makeo

What is makeo?

makeo is the agentic AI workspace for business. Tell it what needs to happen, and it can work across email, calendar, tasks, knowledge, and connected social channels — with human review before sends and writes when needed.

Does makeo replace my mailbox?

No. makeo connects to the accounts you already use — Gmail, Outlook, iCloud, IMAP, and supported messaging channels — without replacing your normal mailbox or tools.

Can makeo answer from our own documents?

Yes. makeo can use uploaded files, saved websites, product material, FAQs, manuals, and company knowledge to ground answers before drafting a reply.

Can humans review before anything is sent?

Yes. makeo is designed around control. AI can draft, organize, suggest, and prepare multi-step work, while you review, edit, approve, pause, or take over manually.

makeo

Try the AI assistant on your own inbox.

See how it sounds like you, how it uses your business knowledge, and how quickly it can prepare customer-ready replies.